Shipping and Payment information
The lava jewelry is handmade and ships from Reykjavík – Iceland.
All jewelry is packed securely in a bubble wrap envelope.
All parcels are shipped as Registered letter abroad with Iceland Post (Íslandspóstur) in cooperation with Icelandair cargo.
The usual shipment time for each parcel is around 10-20* workdays for EU and the United States. For other countries and for more precise shipment times please contact us directly.
Customs and import taxes
Buyers are responsible for any customs, duties and import taxes that may apply. I'm not responsible for delays due to customs.
IOSS - VOEC - OSS - - No VAT or Tax is charged when purchasing from outside of Iceland (if purchased in Iceland a 24% vat. is added, - for buying in Icelandic kr. (ISK) https://lavarockreykjavik.is). Customer pays them to the shipping carrier upon delivery.
Iceland is not a member of the EU. Iceland is a member to EFTA and the EEA.
Please check before ordering what types of fees you might need to pay when the parcel arrives from Iceland in your country so your not surprised by additional fees. Your not being charged twice or being charged extra when paying these fees on arrival.
LavaRockReykjavik keeps your payment and personal information secure.
- We never receive your credit card information.
- We never receive your PayPal information.
*The estimated delivery date is based on your purchase date, the recipient's location, the seller's processing time (some items need to be custom made) and location, and the shipping carrier. Other factors—like placing an order on a weekend or a holiday, the weather and other factors—may end up pushing the arrival of your item beyond the estimated delivery date. It's our hope that your item gets where it's going as soon as possible, but given the factors involved, this is only an estimate.