Paying with Apple Pay – American Express
American Express / Discover
For American Express users please select PayPal on the checkout page. You will be redirected to PayPal which will handle the payment card transaction. [You do not need a PayPal account]. On the PayPal screen select “Pay with Debit or Credit Card”.
For Apple Pay -- please select Credit card on the Shopify checkout page. You will be redirected to Valitor / Rapyd payment page. There you will get the option to pay with Apple Pay or credit/debit card.
Payment failures – Solutions
Credit cards & 3d Secure
The payment provider Valitor / Rapyd has implemented the new layer of card security - 3d Secure. For extra fraud protection, 3D Secure (3DS) requires customers to complete an additional verification step with the card issuer when paying. If it has not been activated for your card, please use the PayPal payment gateway. There you can select pay with Debit or Credit Card and they do not require cards to have 3d Secure.
You do not need to sign up for PayPal – You do not need a PayPal account
If there are any problems with payment options or the website, it could be something related to the individual Payment providers or other portals LavaRockReykjavik uses to keep it’s web-store operational. Please see the links below to see current status of Payment providers and Shopify.
PayPal status page - https://www.paypal-status.com/product/production
Valitor / Rapyd status page - https://status.valitor.com/
Shopify status page - https://www.shopifystatus.com/
Apple Pay status page - https://www.apple.com/support/systemstatus/
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If everything of the above fails please try again at a later time. If you have not received a confirmation email, the order did not go through the system.
Feel free to email email@example.com for any furthers assistance or questions you might have about the payment options or if you have requests about other payment options you would like to see added.